Meet Pgishonim
Maintenance Tickets
Pgishonim provides a comprehensive maintenance ticket system for schools.
Staff can report issues, track resolution progress, and manage school equipment inventory — all in one digital platform.
What's Inside?
All the tools your school needs, in one place, with an intuitive interface
Ticket Management
The facility manager handles all maintenance tickets in one centralized place, with the ability to update ticket status and track task progress.
Receive Alerts
When a teacher or student reports an issue, the facility manager automatically receives an alert. At every stage of the resolution process, the person who opened the ticket receives a status update notification.
Open a Ticket
When teachers and students encounter a maintenance issue at school, they can easily submit a ticket to the facility manager with an attached photo and description of the problem.
Time Savings
The system saves valuable time in school logistics management. Students and teachers no longer need to chase down the facility manager, and no tickets fall through the cracks thanks to priority-based ticket management.
Real-Time Ticket Tracking
Students and teachers can check the status of their submitted tickets at any time and see how the resolution of their request is progressing.
User-Friendly Interface
The system includes built-in guidance so that every student, teacher, and maintenance staff member can use it with ease.
Access for Everyone
Users can access the system via the mobile app or the website on a computer, ensuring all users have convenient access.
Transparency for Management
The management team gains full visibility into how maintenance staff operate and what issues arise at school, so students and teachers can focus on what truly matters.
Proven Track Record
The system has been operating for over 5 years in numerous schools across the country and enjoys the highest user ratings.
Getting Started Is Simple
A quick and easy onboarding process — here's what to expect
Define Maintenance Staff
The system administrator defines the maintenance staff members who will have access to manage school maintenance tickets.
Report Issues
When students and teachers encounter a maintenance issue at school, they report it through the system with an attached photo of the problem.
Receive Alerts
The facility manager receives an alert about a new ticket awaiting attention. At every stage of the resolution, the person who opened the ticket receives a progress notification.
Full Transparency
The management team has full transparency into maintenance staff performance and school facility issues, with the ability to generate detailed reports.
Frequently Asked Questions
Find answers to common questions below. Need more help? Contact us.
What Our Clients Say
As an IT coordinator at a school, I'm responsible for managing the school's maintenance operations. In the past, reporting issues was done manually through a Google Form sent to students and teachers. Reports were often delayed, and it was difficult to track resolution progress. Since we started using Pgishonim for school maintenance ticket management, there has been a significant improvement in maintenance efficiency. The system allows students and teachers to report issues digitally and efficiently, and it provides full tracking of ticket resolution progress.
As an IT coordinator at a high school, I'm responsible for maintaining the school's technological and logistical infrastructure. In the past, managing school issues was a bureaucratic and tedious process where students and teachers had to report problems to me by phone or in person. This caused a lot of frustration, as I wasn't always available for immediate response. Since we started using Pgishonim, issue handling has become much more efficient. The system allows students and teachers to report issues digitally, with the option to attach a photo and description. I receive instant alerts about new tickets, which allows me to respond quickly and effectively. The system also lets me track resolution progress — I can see which tickets are being handled and which have been resolved. This helps me provide feedback to my maintenance team and improve their efficiency. Overall, I'm very satisfied with Pgishonim. It has made school maintenance management much more efficient and straightforward.
Our school team has been using Pgishonim for school maintenance ticket management for over a year, and we are very pleased with the system. It is convenient and easy to use, allowing us to document and manage all school maintenance issues in an organized and efficient manner. The system enables students and teachers to report issues quickly and directly, and the facility manager receives an instant alert for every new ticket. It also allows us to track resolution progress, so we know our issues are being addressed promptly. Additionally, the system provides full transparency into our maintenance staff's work, ensuring they are performing their duties effectively. We highly recommend Pgishonim for school maintenance ticket management to every school.
Our school has been using Pgishonim for maintenance ticket management for over a year, and it has become an integral part of our school operations. The system greatly simplifies the process of reporting and handling issues. Students and teachers can report problems quickly and easily, with an attached photo and description. The facility manager receives an automatic alert for every new ticket and can track the resolution progress. The system has saved us a tremendous amount of time and effort. Previously, students and teachers had to chase down the facility manager to report issues. Now, they can do so easily and efficiently through the system. We highly recommend Pgishonim to any school looking to improve their maintenance management process.
School Maintenance Ticket Management System
A Comprehensive Solution for Every School Need
Choose the modules that fit your school
Student Registration
- Customizable registration forms
- Schedule and conduct interviews with candidates
- Friend-selection form option
- AI-powered automatic class placement
Parent-Teacher Conferences
- Smart scheduling based on availability and conflicts
- Real-time meeting progress tracking
- Automated reminders before meetings
- Online, in-person, or hybrid meetings
Early Dismissal & Tardiness
- Online parent requests for early dismissal
- Digital exit permits issued in minutes
- Instant alerts to approving staff
- Tardiness reporting by parents
Student Transportation
- Plan multiple transportation routes
- Assign students to routes by zone
- Attendance marking by transport supervisor
- Comprehensive attendance and absence reports
Laptop Cart Management
- Inventory management and conflict prevention
- Simple and friendly borrowing interface
- Reserve laptops up to X days in advance
- Precise tracking of all borrowed devices
Teacher Duty Roster
- Customizable duty schedule for school needs
- Complete notification system for teacher duties
- Start and end duty reporting
- Comprehensive reports for duty coordinator
Maintenance & Tickets
- Staff report issues to maintenance team
- Track school equipment inventory
- Real-time alerts on issue resolution progress
- Analytics reports for logistics and IT issues
Digital Signage
- Design school display screens in the platform
- Create custom content with built-in CANVA integration
- Schedule screens for specific times
- Update school displays remotely — no physical contact needed
Parent Approvals & Digital Signatures
- Manage forms with digital signatures
- Perfect for trips, medical forms, educational forms
- Distribute forms via WhatsApp, SMS, or push notification
- Track and remind parents who haven't signed
Library Management
- One-click book lending
- Automatic reminders for overdue items
- Advanced algorithm to prevent conflicts
- Students and teachers can check availability remotely
Event Management
- Manage all trip or event preparations in one place
- Dynamic task lists for each event
- Digital signatures from relevant stakeholders
- Collaboration between teachers and administration
Parent Payments
- Manage all school payments in one place
- Automatic payment reminders to parents
- Real-time payment tracking
- Online payment option through the platform
Multi-Channel Messaging
- Send WhatsApp, SMS, and email messages securely
- Target specific groups of students and parents
- Real-time response tracking
- Dedicated caller ID for feature phones
Staff Meetings
- Meetings between homeroom teachers and subject teachers
- Real-time meeting progress tracking
- Meeting documentation and report generation
- Recurring meeting scheduling with single setup
School Bells
- Automated school bell scheduling
- Multiple timetables for different days of the week
- Holiday and vacation settings — no bells on days off
- Full remote control via admin panel
Personal Meetings
- Manage student-teacher personal meetings
- Perfect for report card distribution and tutoring
- Live meeting progress tracking
- Built-in educational content for lessons and assessments
School Portal
- Professional, customizable design for the school's branding
- Photo & media gallery from events and activities
- News, updates, and events calendar
- Showcase the teaching staff, vision, and values
School Lockers
- Assign students to lockers in one click
- Manage codes, keys, and locks
- Fault reporting and maintenance tracking
- Orderly end-of-year process with locker returns
We'd Love to Hear From You!
Let us tell you more about the platform and help you get started