Meet Pgishonim
Maintenance Tickets

Noa Katz

As the IT coordinator at a school, I am responsible for managing the school's maintenance operation. In the past, faults were reported manually, using a Google fault form that was sent out to students and teachers. Reports usually came in late, and it was hard to track the progress of the repairs. Since we started using Pgishonim to manage school faults, there has been a significant improvement in how efficiently maintenance is managed at the school. The system lets students and teachers report faults online and efficiently, and it provides full tracking of the progress of the repairs.

Roi Abrams

As the IT coordinator at a high school, I am responsible for maintaining the school's technological and logistical infrastructure. In the past, managing faults at school was a bureaucratic and tiring process, in which the students and the teachers had to report faults to me by phone or in person. That caused a great deal of frustration, since I was not always available to deal with faults immediately. Since we started using Pgishonim, dealing with faults has become more efficient and much quicker. The system lets students and teachers report faults online, with the option of attaching a photo and a description of the fault. I receive an immediate alert about new faults, which lets me handle them quickly and efficiently. In addition, the system lets me track the progress of the repairs. I can see which faults are being dealt with and which have already been resolved. That lets me give feedback to my maintenance staff and improve their efficiency. Overall, I am very pleased with Pgishonim. It has made managing school faults more efficient and simpler.

Talia Friedman

We, the school staff, have been using Pgishonim to manage school faults for over a year now, and we are very pleased with the system. The system is convenient and simple to use, and it lets us record and manage all the faults at school in an orderly and efficient way. The system lets students and teachers report faults quickly and directly, and the caretaker receives an immediate alert about every new fault. The system also lets us track the progress of the repairs, so we know that our problems are being dealt with quickly and efficiently. In addition, the system gives us full transparency over the work of our maintenance staff, so we can make sure they are doing their job well. We warmly recommend the Pgishonim system for managing school faults to every school.

Sara Levi

At our school we have been using Pgishonim to manage school faults for over a year now, and it has become an inseparable part of the way the school runs. The system makes the process of reporting faults and dealing with them much easier. Students and teachers can report faults simply and quickly, attaching a photo and a description. The caretaker receives an automatic alert about every new fault, and can track the progress of the work on it. The system has saved us a great deal of time and trouble. In the past, students and teachers had to chase the caretaker in order to report faults. Now they can do it easily and efficiently through the system. We warmly recommend Pgishonim to any school that wants to improve its fault management process.